Frequently Asked Questions

As time passes, the one thing that guests will remember most is whether they had fun at your celebration. Make sure you choose the right entertainer in order to craft an experience that you’ll enjoy for years to come. Hopefully our FAQs provide a great insight into Ambient Entertainment. If we missed anything of interest make sure to reach out to us! You can contact us via THIS LINK!


are you ready to reserve your date?

Have more questions? Call us at: 715-379-3519 or even shoot us a text HERE!


Reservations / Payment

+ How do we reserve you?

It's as easy as emailing ambientdjs@gmail.com OR calling 715-379-3519! Our first step is to build out your online event planner/digital contract. We can accept debit/credit card, Venmo, mailed check, etc... for your 25% down reservation deposit.

+ When are payments due?

25% down via a non-refundable deposit reserves your date. The remainder can be paid at any time, and is fully refundable until your due date 30 days prior to the event.

+ Do you accept Payment Plans?

We have a perfectly customizable payment policy. Typically 25% is due at reservation (don't hesitate to ask if you need a plan for this), after that you may pay in any increments you like. In your own event portal online there is an easy payment portal that tracks your outstanding balance.

+ Are there any hidden fees?

None at all! Each of our DJ service tiers provides fully comprehensive, unlimited DJ coverage on the day of your event to locations within our market area (Twin Cities). This includes but is not limited to: consultation, preparation before the event, drive time, set up time, wedding ceremony coverage, unlimited music on the day of, all needed music purchases, and tear down time.

 

+ Are we allowed to select our DJ?

Yes! At the Legendary, or Premier levels of service our best entertainers are available to work one on one with you as your event strategist, host, DJ & entertainer. They will provide a one of a kind experience as they craft your night to remember!

+ How do we reserve additional services?

Great investments into your wedding's experience such as venue uplighting, photobooth, livestream TV totem, indoor firework display, custom monograms and more can be found on our "Services" or "Uplighting" pages. Simply tell your DJ that you are interested. If your choice is still available (we book first come, first serve) then the enhancement to your event can simply be added! 25% of the balance of your choice will be required at the time of reservation, and can easily be placed via Venmo or with a card in your online planner.

+ Can we reserve additional services without hiring a DJ?

Yes! However our listed prices reflect the fact that our staff is already at an event. Please reach out for a custom quote here: Contact Us!

+ Is gratuity included?

Gratuity is not included. Nor is it ever required, our DJs are paid well compared to market rivals. However tipping is a cultural standard for workers in the service industry. Most commonly tips will range from 10-20% depending on how well you were served.


The DJ & Equipment

+ How does Ambient create a great wedding vibe?

We mix the critical aspects of sound, light, and spacing to make a great feel to the flow of events. From the elegant background music of your ceremony, first impression at the reception, the bouncy and fun light show during the dance to the evening's departure, we are helping to improve every moment of the day. Like a puppet master we are pulling the hidden strings of event craft to make a night to remember!

Our extra services can be AMAZING at enhancing your event as well. A fun, and simplified breakdown of how they best apply is as follows:

  1. Fun Party Vibe: Sound Active Uplighting/Indoor Fireworks/Fog Machines/Dance Totems
  2. Classy/Elegant Vibe: Uplighting/Custom Monogram/Cold Fire Spark Fountains
  3. Interactive and Engaging Vibe: Livestream TV Totem/Photobooth

Past Couples Favorite Combination: Sound Active Uplighting & Livestream TV Totem - This beautifies the event and photos, while making an energized atmosphere to generate tons of candid digital content from guests to your wedding hashtag.

+ Do I get input on the music?

Yes! All clients recieve access to an online music request list within their client portal. From there you can input "Must Play", "Play if Possible", "Dedication", "Play Only if Requested" & "Do Not Play' choices. Additionally a guest request link will allow family or friends to submit their favorite songs as well!

+ Where can I get song ideas from?

Our online planner is a fantastic resource for you! From top song choices for a Mother/Son dance to the best hits by decade, or even last dance hits to end the night, we have suggestions for it all!

+ How does Ambient handle song requests on the day of?

We love them! Each event is unique, varied and invidual. We actually ask the crowd to let us know what they want when the party begins. Not only do we have your song request list from the online planner, but if you shared the guest request link with friends we'll have that as well before the event. During the party we let people come up and request songs. They are priotized based on logical decision making: who is more important of a requester, what music are we playing now, what genre will come next, how does this request fit into the flow?

+ Do I determine how interacive my DJ is?

You do! Your interests are gauged by your DJ during unlimited one on one consultations throughout your wedding planning process at the Premier or Legendary service levels. At the Professional service level, your input into the online event planner is vital, along with your direct DJ consultation just prior to the event.

+ How much space does my DJ need?

At a minimum your DJ will need a 6ft. by 15ft. zone of their own for their table, speakers & light stand bases. Please make this zone at least 6ft. by 25ft. for the Legendary class show.

+ What does a day in the life look like for our DJ?

After our preparation work the night before, we load up gear in the early AM, then we drive sometimes a couple of hours to our event's location to begin the load-out. After we get the lay of the land, we determine what the most appealing setup would be for light angles and sound trajectory. It usually takes us about two hours to fully set up, test, test and re-test the gear. Behind the scenes during the event we are connecting with your guests, organizing key personnel, planning with other vendors and making the stars align as best as we can! During the event it's a constant analysis and decision making process to choose the next best song, or the perfect light schematic to sync with the music. We're listening to requests, and watching how you or your family react to choices. When the night ends it's time to say goodbyes, take an hour to load up, drive back, load out again then cleanup for a late, late bed time! Later on, we'll likely reach out to ask for your review!

+ Sick Time? "Achoo!" What happens if our DJ can't make it?

We will replace them by sending another entertainer in their stead. At the Legendary or Premier service tiers if the replacement DJ is not of equal calibur we will refund you after the event. We hire GREAT people who care about serving you, and we have never had a DJ swap!

+ Do I need to provide my DJ with a meal?

Yes, as with many DJ companies you are contractually obligated to provide your DJ a meal. In many cases your DJ could be serving you from sun up, to sun down (see a day in the life FAQ post). While it may be appropriate for them to eat some food of their own during set up, it tends to look very tacky to have the most vital and visible personnel trying to hide the fact they are eating a ziplocked sandwich behind the booth during the dinner portion of the event. In reality though your DJ is virtually always working so a meal break can be challenging to provide in this position unless purposely incorporated.

Besides, nobody wants the vitality of their party to burn out! Food fuels the fire of fun!

 

+ How does Ambient evaluate its DJs?

YOU are how! Feedback to our management team, reviews or referrals!

New DJs are hand picked to become home grown talent by experiencing a year long training period on average, along with classroom sessions, technical schooling, assisting on actual weddings, practicing, performing at non-wedding events such as school dances, or parties then taking on some intentional first weddings at a discount to get them out of the nest.

What makes a premier level DJ? - A consistent, long term track record of exceptional service. Not everyone can be perfect, but so far our Premier class entertainers have been!

What makes a LEGENDARY class DJ? - Creativity, flexibility, professionalism, character, passion and heart. Along with a LONG track record of developing amazing experiences. The abilities to multi-task multiple functions at once, read a crowd better than other DJs, and operate extremely technically advanced setups and additional services are all key pieces of the puzzle. Overall, what really makes a LEGENDARY class DJ is the feeling you get from them... with one meeting you'll just know they are at the top of their game.

+ What is your DJ style?

Flexible. We have a wide variety of experience based on volume of events: from Professional to Premier to the Legendary service DJ service tier you’ll find that experience and skill levels exponentially grow.

Built off of YOU! - Our flexible style is catered to each and every event. Client consultations and meetings at the Premier or Legendary levels help us to learn all about you and your interests. Conversations before the event at the Professional service level help as well. We use the questions or music requests of our online client portal/event planner to let us learn even more about you. Share guest music request access to friends and family members for song suggestions too to teach us more about your people!

The day is built to the crowd, and we are very good at a vitally important DJ skill called crowd reading. This skill allows us to shift gears at a moment's notice if need be, but steadily learn all night long what is working for you and your guests. By the end of the night, we feel pretty confident that we have your number down.

+ Do your DJs have a "specialty" that they are stronger at?

Absolutely! We are a team of swiss army knives though and excel at crossing styles. BUT if you want an entertainer who personally LOVES pop/multi-cultural events/EDM raves/2000’s throwbacks/line dancing/old school cool/rock/etc... simply tell us! Connecting the right people with each other makes this incredibly important line of work all the more fun!

+ How do you motivate a crowd?

Each person, or even group has their own flavor that works best. Sometimes we just have to taste test until we hit the sweet spot! Microphone Work, Activities, Line Dances, Guest Requests, Banger Song Choices - you name it! As crazy as this sounds… sometimes couples & their group of guests actually just really want the ambiance to be built up at the event to set a great atmosphere, and interestingly enough this can be a particularly nuanced trick for many entertainers! Luckily we practice all styles. Keep in mind, the smaller your guest count the more importnt your DJ's hosting skills will need to be. The larger your guest count, the more important your DJ's crowd reading skills will need to be. For a night to remember, make sure you choose the right team!

+ Can I communicate with my DJ?

Yes! At the professional service level information you input into your online planner such as song requests, the timeline, etc... will go directly to your DJ. They will reach out just before your event to talk through the day. At the Premier or Legendary service levels you'll have in-person/video strategy meetings with your entertainer(s)all throughout the entire planning process. Typically these DJs will be calling, emailing or texting with their clients along the way, or waiting at the ready for you to contact them with any needs.

+ How much time does my DJ need?

Typically your DJ will need two hours for setup, and one hour for teardown. But at the higher service tiers your entertainer(s) will usually show up even earlier than that if allowed in order to focus on more customization at the event.

+ What kind of technology does my DJ provide?

A state-of-the-art sound, and dancefloor light show are provided at all DJ service levels, along with wireless microphones for speeches/toasts, and a wedding cerememony kit that can be used for an alternative sound location setup. As you move up to the Premier, and then the Legendary classes of service, the quality and quantity of tech dramatically rise to an elite echeleon in the mobile entertainment industry. At these levels you'll find the addition of prismatic moving head spotlights, 18" subwoofers, top quality sound, high end microphones, and more!

+ What will my DJ's attire be?

We default to a full formal suit and tie unless directed otherwise. On extraordinarily hot days especially at outdoor venues your DJ will usually follow the groom's standards, when his coat comes off to dance the night away your DJ will likely remove theirs as well. You may certainly direct our attire however you would like. Full suit all night long? Absolutely. Business casual? Absolutely. Fun/colorful/party shirt? Absolutely. Desire that we wear more casual and toned down black attire? Absolutely!

+ My wedding ceremony is in a seperate location, can you still help?

Yes! This is alwasy included. Our Professional tier DJs are trained to convert part of their technical setup into a ceremony capable arrangement. Our Premier & Legendary class entertainers have dedicated ceremony service setups, which also allow for a "second area of sound" for events with split locations for cocktail hour, dinner, or even a seperate lounge for the dance.


Advice & Policy

+ How do I best plan a wedding?

  1. Some will choose a date that corresponds with their entertainer of choice’s availability so they know the festivities will be amazing! Others will choose a date that has special meaning to them. Occasionally a wedding planner will figure most of it out for you if you want someone to handle the process on your behalf. Still others will choose a venue specifically and go off of that venue's availability during their preferred time of the year. No right or wrong answers here! Perhaps start by picking your time of year. Do you want winter anniversaries for years to come, or do you prefer summer for photo ops?

  2. Picking your venue usually locks your date. Once your date and location is determined it's time to really assemble the team! You might plan the wedding yourself, or use a wedding planner (we can help with planning strategy if you are going to plan on your own!). But the early bird gets the worm on great entertainment. Without a great event host your experience could be poor, so we suggest choosing a DJ service at this point.

  3. Next you're going to want a great way to capture those fun moments that your Rockstar DJ will help to create. Find a good photographer and/or videographer.

  4. You'll need to provide food and drinks for everyone so make sure to lock in catering services.

  5. It's time to send your save the dates, and prepare your invitations.

  6. Our incredible uplighting, or aesthetics can help replace much of your decor budget while doing a LOT of work for the event, but make sure to line up your decor choices, and floral too. The bridal party attire needs to be selected as well, dresses or suits will need reservations. Hair & makeup selections should be considered.

  7. Make sure to plan out your timeline, and key music choices! Our online event planner is a great tool for this, providing many helpul hints.

+ Can we talk to previous clients, or review your work during a show?

You want to be a wedding crasher!? As fun as that sounds, as a highly professional company we both value our clients privacy and understand that they would not want their celebration to become a job interview, just as you would likely want the full focus of 100% of our effort and attention too! While we do befriend many of our couples or corporate event partners, asking for their time on a constant recurring basis for this type of contact has not been a step we’ve considered.

HOWEVER, fortunately many of our previous clients left an amazing story from the heart for YOU. Yes YOU, literally! Through their reviews of our DJ service, our personalities, skills, extra event enhancements, etc… a story is built. A story meant to be seen and shared. On third party platforms we do not control, check out what our Knot & Wedding Wire couples have said.

The safest answer is to check out our social media such as our Instagram (@ambiententertainmentllc - which will have links to the accounts of some of our well known DJs), client reviews of our service, or to schedule a conversation and see how our thoughts, words, and actions make you feel!

 

+ Do you have liability insurance?

Many venues require this, so all of our DJs are covered by a $1,000,000 event liability insurance policy.

+ Acts of God, Cancellations or Rescheduling?

Otherwise known more recently as "the Covid-19 question". Rescheduling is easy for you, if goverment mandates force you to change your date we will require another 25% non-refundable deposit towards your existing balance and we will reschedule the date. Should you choose to cancel your service with us entirely, any non-refundable payment you've made will be forfeit. As a reminder, 25% down reserves your date and is non-refundable, the remainder is due no later than 30 days before the event. Anything pre-paid prior to its due date would be your refundable portion. Should an act of God occur during your celebration that cancels the event such as a terrible storm or an outage, we would provide a heavily discounted rescheduling of a second reserved date.


Don’t see your question?

You can also give us a ring at: 715-379-3519 or shoot us a text HERE as well!

Ambient Entertainment was awesome to work with! They met with us multiple times throughout the planning process to make sure everything the night of the wedding would go smoothly. They also have an awesome online portal that is very helpful for planning. They really listened to us when we explained the type of music we wanted to have played and made sure to keep the whole crowd dancing all night long! We got many compliments on how wonderful our DJ was!! I would highly recommend Ambient Entertainment!
— Ellen & TJ, Delano MN